Payment policy

At Galx, we strive to make your shopping experience as smooth and secure as possible. Below are the details of our payment policy to ensure you have all the information you need when making a purchase.

1. Accepted Payment Methods

We accept the following payment methods:

• Credit and Debit Cards: Visa, MasterCard, American Express
• PayPal
• [Any other payment methods you accept, e.g., Apple Pay, Google Pay]

2. Payment Security

We prioritize your security and use industry-standard encryption technology to protect your payment information. Our secure payment processing system ensures that your data is safe and confidential.

3. Payment Processing

Payments are processed at the time of checkout. Once you have entered your payment information and completed the purchase, you will receive an email confirmation with your order details.

4. Payment Issues

If you encounter any issues with your payment, such as an error or declined transaction, please ensure that:

• Your payment information is entered correctly.
• Your card has sufficient funds or credit available.
• Your card has not expired.

If you continue to experience problems, please contact our customer support team at [email protected] or call us at 281-795-2121, and we’ll assist you in resolving the issue.

5. Taxes and Fees

Sales tax is applied based on your shipping address and is included in the total amount at checkout. Any additional fees or charges related to your payment method are the responsibility of the customer.

6. Order Cancellation and Refunds

If you need to cancel an order or request a refund, please refer to our [Returns & Exchanges Policy] for detailed information on how to proceed. Refunds will be processed to the original payment method used at the time of purchase.

7. Promotional Codes

If you have a promotional code, you can apply it during the checkout process. The discount will be applied to your total order amount. Note that promotional codes cannot be combined with other offers and are subject to expiration dates and usage restrictions.

8. Currency

All transactions are processed in [your currency, e.g., USD]. Currency conversion fees may apply for international credit cards or payment methods.

9. Contact Us

If you have any questions regarding our payment policy, please reach out to our customer support team:

• Email: [email protected]
• Phone: 281-795-2121

We are here to help and ensure that your payment experience is seamless and secure.